About Us - Workplace Hygiene Services

About Us


Loyal is a family-owned and locally-operated business that began in 1979 with a vision of being the first restroom service to do more than just provide paper and soap products.By 1984 Loyal had expanded its network of satisfied customers and moved into a small facility in Springfield, Virginia. The Loyal team continued growing and was regularly providing service throughout the D.M.V. (D.C., Maryland, Virginia). In 2002, Loyal purchased its current facility in Manassas, Virginia, and continues to expand its services, employee team, and customer base. Today, Loyal focuses on providing a personalized approach to business. We are committed to providing outstanding customer service 7 days a week, 365 days a year. Simply put, we’re there for you when you need us.

Tim Setzer (19 yrs)General Manager

Loyal’s General Manager since 2004, Tim has more than 30 years of experience in the uniform and linen industry, and holds a Bachelor’s in Business Administration from James Madison University. When not at the office, he loves spending time with his family and rescued greyhounds.

Jamie White

Jamie White (9 yrs)Customer Service Representative

Jamie grew up in Iowa, and now resides in Prince William County. She’s been providing dedicated service to Loyal customers since 2014. She loves to fish and play cards and dominoes. In her spare time, she volunteers with cat rescue groups.

Tim Eads (32 yrs)Senior Sales Consultant

Tim has been an essential member of the Loyal family for over 25 years, helping to shape the trajectory of our company. He holds a Bachelor’s from Lynchburg University and a Master’s from University of Virginia. He loves reading, sports and history, as well as spending time with his wife of 25 years and their two daughters.

Johnny Allen

Johnny Allen (9 yrs)Service Manager

Johnny started his professional life as a semi-pro baseball player. Luckily, he is a superstar at what he calls “Plan B.” Johnny, who’s been with Loyal since 2014, has spent nearly 10 years as a heavy hitter in sales, account management and customer service. He loves rooting for all the D.C. area home teams, volunteer coaching and raising his two daughters with his wife of 20+ years.

Jamal Hawkins (13 yrs)Route Service Representative

A huge sports fan, Jamal has been with Loyal for five years. He loves relaxing with family and friends.

Carli Wallace

Carli Wallace (5 yrs)A/R Collections

Dedicated mother of 3 daughters. Born and raised in Fairfax County, go Atoms, but has resided in Fauquier County since 2001. In her spare time, she loves spending time with her family and friends, having bon-fires and quiet evenings in the country. Proud grandmother.

Barry Rexrode (9 yrs)Warehouse Manager

Since 2015, Barry has been making sure that products are properly stored and transported to Loyal customers throughout Northern Virginia, from where he hails. He loves helping his daughters Sarah and Mallory to pursue their interests.

Michael Stephens (10 yrs)Warehouse

Michael has worked in the Loyal warehouse since 2014. He loves playing and watching sports, especially when his favorite teams, the Raiders and Lakers, are playing.

Andrea Farias (5 yrs)Inside Sales

Andrea, born in Manassas and raised in the suburbs of Nokesville VA. Andrea grew up with chickens, goats, ducks and rabbits. She enjoys the outdoors and the beautiful nature. She enjoys to spend time with family and friends. She loves to vacation in Mexico and also visit her family.

Reggie Colbert (5 yrs)Route Service Representative

Reggie love’s to spend time with his two daughters. His favorite sports team is the 5 time Super Bowl Champion Dallas Cowboys. He loves making his new wife happy because she makes him happy. Any soul food place has his heart.

READY TO EXPERIENCE THE LOYAL DIFFERENCE?Let’s help your business reduce waste, cut costs, and improve facility hygiene.

(703) 361-7888